Ronald G. Ross

Ronald G. Ross is renowned internationally as an expert in information system development, including Business Rules, data modeling, methodologies, planning and IRM. He was the Editor of the DataToKnowledge Newsletter, as well as the author of nine successful books including The Business Rule Book (1997), now in its second edition, Business Rule Concepts (2009), now in its third edition and most recently Building Business Solutions: Business Analysis with Business Rules (2011).

Mr. Ross has provided leadership to IT since the early stages of database technology. He is widely recognized as the earliest proponent of the Business Rule Approach. He works closely with companies to provide expertise and guidance in developing Business Rule solutions. He is also widely acclaimed as a knowledgeable and articulate speaker and seminar leader.

For additional information about Mr. Ross, please visit his personal website at www.RonRoss.info and visit his Blog, Ron Ross on Business Rules.

Gladys S.W. Lam

Gladys S.W. Lam is an expert IT project manager, consultant, and seminar leader. She has extensive experience in various business contexts, including BPR, strategic IT planning, and managing and implementing information systems. She works closely with companies in developing Business Rule solutions.

Ms. Lam has gained a reputation for fostering positive professional relationships with principal and support staff in projects. Her wide business and technical knowledge is invaluable in achieving consensus among project participants. She has also developed an impressive track record of completing projects on time and within budget. She is committed to achieving quality results within available resources.